Shipping policy

Shipping Policy

1. Shipping Overview

At Zalvirox, we are committed to providing a smooth and reliable delivery experience. We offer free standard shipping on all orders.

2. Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation
  • Orders are not processed or shipped on weekends or holidays
  • If there is a delay in processing, we will notify you via email

3. Shipping Time

  • Estimated delivery time: 5–8 business days
  • Delivery times may vary depending on location, carrier delays, or high-demand periods

Please note that these timeframes are estimates and are not guaranteed.

4. Shipping Cost

  • Free shipping on all orders
  • No additional shipping fees are applied at checkout

5. Order Tracking

Once your order has been shipped, you may receive a tracking number (if available).
Tracking information will be sent to the email provided at checkout.

6. Delivery Issues

If your order is delayed or not received:

  • First, check your tracking information
  • Then contact the shipping carrier
  • If further assistance is needed, contact us at Contact@zalvirox.com

We are not responsible for delays caused by carriers, customs, or external factors beyond our control.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.
We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

If you notice an error, please contact us immediately.

8. Lost or Stolen Packages

Zalvirox is not liable for lost or stolen packages once they have been marked as delivered by the carrier. If this occurs, please contact the shipping carrier directly.

9. Contact Information

If you have any questions regarding shipping, please contact us: